Terms & Conditions

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1. Introduction

Welcome to Yantra Technologies. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Service Terms

Yantra Technologies provides various IT services including but not limited to IT consulting, web hosting, VPS services, enterprise security, and server solutions. The specific terms for each service will be provided in separate service agreements.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. Service Level Agreements

For services that include a Service Level Agreement (SLA), the specific terms of that SLA will be provided separately. SLAs may specify availability guarantees, response times, and compensation for service disruptions.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Acceptable Use

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Use our services to distribute malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Engage in activities that could harm our infrastructure or impair other users' experience
  • Use our services to send unsolicited communications (spam)

6. Payment Terms

Payment terms vary by service. Invoices are typically issued monthly and are due upon receipt. We accept major credit cards and other payment methods as specified in our payment portal.

If payment is not received by the due date, we reserve the right to suspend services until payment is received. Repeated late payments may result in termination of services.

7. Limitation of Liability

To the maximum extent permitted by law, Yantra Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; or (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party.

8. Termination

Either party may terminate services according to the terms specified in the service agreement. Upon termination, your access to services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our website. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Terms and agreement to abide and be bound by the modified Terms.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Yantra Technologies

Kamalpokhari - 01, Kathmandu, Nepal

Phone: +977 9765560000

Email: info@yantra.support

Last updated: March 14, 2025

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